Contact Us
Contact Us
We're always happy to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, feel free to reach out to us using any of the methods below.
Before You Contact Us...
Here are some answers to frequently asked questions that might help you:
When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 business days after your order has been processed.
Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate in the carrier's system after you receive it. Please allow some time for the tracking information to update.
How fast is the delivery time?
Our standard delivery time is 7-30 days, depending on your location and the shipping method selected.
What is the exchange/return policy?
We value our customer experience and want you to be completely satisfied with your purchase. If you have any problems with our products, please contact us. We are happy to offer a full refund for eligible returns. Please see our full Return Policy page \[Link to your Return Policy page] for detailed instructions and any exceptions.
JJFashionStore Contact Information
As a British Columbia-based business, we are committed to providing excellent customer service to our local community and beyond.
- Email: info@jjfashionstore.com (Please allow 1-2 business days for a response)
- Phone: (604) 555-1234 (Monday - Friday, 9:00 AM - 5:00 PM PST)
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Mailing Address:
JJFashionStore
123 Fashion Avenue
Vancouver, BC V6Z 2E2
Canada
Send Us a Message
You can also send us a message directly using the contact form below:
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